Recent Posts

FEMA Tips

7/13/2021 (Permalink)

Here at SERVPRO of Georgetown and Horry Counties we are always here to help and we want you to ALWAYS be prepared. Here are some tips from FEMA (Federal Emergency Management Agency) for preparing your home or business for a flood.

Before the Flood:

  • Have a qualified professional elevate the furnace, water heater and electric panel if susceptible to flooding.
  • Install “check valves” in sewer traps to prevent flood water from backing up into the drains of your home or business.
  • Seal walls in basements with waterproofing compounds to help avoid seepage.

During the Flood:

  • Turn off utilities at the main switches or valves if instructed to do so.
  • Disconnect electrical appliances .
  • Do not touch electrical equipment if you are wet or standing in water.
  • Do not walk through moving water. Even six inches of moving water can make you fall.

After the Flood:

  • Listen for news reports to learn if the community’s water supply is safe to drink.
  • Avoid floodwaters. Water may be contaminated by oil, gasoline or raw sewage. Water may also be electrically charged.
  • Stay out of any building if it is surrounded by floodwaters.
  • Return home only when authorities indicate it is safe to do so.

The SERVPRO Customer Experience (Water Damage)

7/8/2021 (Permalink)

Many of our customer's have gone through life never having to deal with water intrusion to their home or business. Knowing this, we here at SERVPRO of Georgetown & Horry Counties take pride in making sure our customers are informed from day one. Here is a general outline of how we address water damages...

Identify Source

We will check for the source of moisture in your building. The source must be stopped before any restoration or drying of the building can be successful. 

  • Stop the Source
  • Check for contaminated water

Identify Type of Water

We will identify the category and classification of water damage to ensure we restore your property based on industry guidelines. The level of contamination of water will affect the specific restoration process we use. 

  • Clean
  • Grey
  • Black

Survey Extent of Damage & Inspect the Premises

We inspect and test the damaged area to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. 

  • Survey Damage
  • Complete Safety Inspection

Furniture Moved and Blocked in Place

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet

  • Block Furniture

Emergency Water Extraction

We remove as much excess water as possible from affected areas

  • Remove Excess Water

Carpet Pad

We check whether the carpet pad should be removed to save or protect the subfloor

  • Inspect Carpet Pad
  • Remove Carpet Pad if Needed

Treatments

Our process may utilize deodorizers as odor treatments or EPA registered disinfectants as antimicrobial treatments 

  • Apply Deodorizer or Disinfectant 

Floor and Wall Inspection

We check the extent of wet flooring, subfloors and walls

  • Inspect Floor
  • Inspect Walls

Carpet

We examine carpet for damages and remove damaged carpet with guidance from you and the your adjuster 

  • Inspect Carpet
  • Removal Carpet if Needed

Measure Temperature/Humidity for Drying Analysis

We monitor the temperature and humidity levels to make sure conditions are conducive for drying

  • Measure Temperature
  • Measure Humidity

Equipment

Drying equipment removes moisture and brings the relative humidity level back to normal. We monitor moisture in wet materials until the materials return to acceptable drying goals 

  • Utilize Drying Equipment 
  • Utilize Monitoring Equipment

Commercial Emergency Cleanup & Restoration Experts

6/21/2021 (Permalink)

Flooding and water damage events at Horry and/or Georgetown commercial properties are often complex with numerous issues that require a knowledgeable and efficient team of specialized professionals. Whether we are dealing with a relatively small water cleanup scenario or a large-scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So, when an emergency situation suddenly arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Horry & Georgetown Counties

We specialize in the emergency cleanup and restoration of commercial and residential property after water, fire, or mold related damages occur. Our staff is highly trained in property damage restoration as well as content manipulation when necessary. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the know how and the resources to restore your property to preloss condition.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/24/2021 (Permalink)

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities.

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.

Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible.

Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Horry & Georgetown today at  [843-236-6278] for your Certified: SERVPRO Cleaned consultation.

What to know before you begin exterior painting in Myrtle Beach

5/10/2021 (Permalink)

4 Things to think about when painting the exterior of your commercial building in Myrtle Beach:

1. Check the forecast -

Paint needs time to dry for maximum effectiveness. Make sure you paint your exterior when it is not the rainy season. (Good luck finding a dry stretch to paint the exterior in Myrtle Beach)

2. Now is not the time to get cheap -

Some things you can get the cheaper brand with but exterior paint is not one of them. Trying to go cheap and save yourself money now will cost you more in having to redo the painting sooner than you needed to.

3. Scratch the surface -

Paint likes smooth surfaces so make sure you sand down or scrape any rough patches or chips in your building’s exterior.

4. Primetime -

The rule of thumb has always been to apply a good coat of primer, sand, then apply your color coats. You could also use the paint and primer in one, either way make sure you prime your building.

Exterior Painting takes lots of time and needs to be done right, call SERVPRO and save yourself the hassle. 843-236-6278

Restoring Commercial Property After Mold Damage

5/7/2021 (Permalink)

Mold damage in a vanity Mold growth inside of a vanity

Mold damage events in Myrtle Beach commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small mold cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Horry & Georgetown Co.

SERVPRO of Horry & Georgetown Co. specializes in the cleanup and restoration of commercial and residential property after a mold damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew

Certifications

ASD - Applied Structural Drying Technician

OSHA - 10-hour General and/or Construction Industry Training Program

WRT - Water Damage Restoration Technician

SRT - Fire & Smoke Damage Restoration Technician

IICRC Certified Firm

AMRT - Applied Microbial Remediation Technician

ECTP - Employee Certification Training Program

RRRP - Lead-Based Paint Activities and Renovation

HST - Health and safety Technician

CCT - Carpet Cleaning Technician

CMR - Council-certified Microbial Remediator

UFT - Upholstery & Fabric Cleaning Technician

What to do until help arrives: Vandalism Damage

4/8/2021 (Permalink)

Vandalism is a damage type that is often over looked by the normal property owner. This makes it even more difficult to deal with when your business is spray painted or damaged. Often times attempting to deal with vandalism yourself results in further damage to our building exterior. In order to avoid that additional damage SERVPRO has three things to do and not to do until your local franchise arrives.

DO:

  • Hose or wash egg damage from building exterior as soon as possible.
  • Vacuum glass particles from carpet and upholstery.
  • Save containers which could reveal the ingredients of spilled inks, cosmetics and paints.

DON'T

  • Attempt to remove ink, paint or cosmetic stains.
  • Operate damaged lamps or appliances.
  • Discard furniture wood chips, broken pieces from porcelain, furniture or art objects.

What to do until help arrives: Contaminated Water Damage

4/8/2021 (Permalink)

As unthinkable it might be, contaminated water such as sewage does happen often and requires a lot of caution. Unlike clean water, contaminated water brings much more risk and therefore should be avoided at all costs. Most homeowners instinctively will want to clean up any water that starts to congregate on their floors, this action will only worsen the damage and bring massive risk to yourself. If you do happen to have contaminated  water in your home it is vital you follow these do's and don'ts.

DO:

AVOID all contact with sewage and items contaminated by sewage

Wash your hands thoroughly after contact with contaminated items.

DON'T:

Spread contaminated water by walking unnecessarily on damaged or wet areas.

Turn on the HVAC system if there is a possibility of spreading contaminated air.

Use household fans to dry the structure and spread contaminants.

Use products for personal hygiene and cleanliness if exposed to the contaminated areas. 

What to do until help arrives: Clean water damage

4/7/2021 (Permalink)

Water damages to your home or businesses come unexpectedly and with haste. That is why it is always best to know what to do and what not to do when clean water damages your building.

Do:

  • Shut off the source of water if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water by mopping or blotting.
  • Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.   
  • Use wooden clothespins to keep furniture skirting off damp floors.
  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors.
  • Hang furs and leather goods to dry separately at room temperature.

Don't:

  • Enter rooms with standing water where electrical shock hazards may exist.
  • Enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water. Always avoid electrical shock hazards.
  • Leave books, newspapers, magazines or other colored items on carpets to cause staining.
  • Leave Oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.
  • Use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner.
  • Use TVs or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.
  • Turn on ceiling fixtures if ceiling is wet or enter room where ceilings are sagging from retained water. 

Fire, Smoke, Water, And Mold Damage Restoration in Horry & Georgetown Counties

3/17/2021 (Permalink)

One of the most profound losses that business people and homeowners experience is mainly caused by fire, water, mold, or smoke damages. Witnessing your home and precious belongings being consumed by water or fire can be traumatizing. After such a disastrous loss, the only reassurance you can have is obtained from having clear support and guidance in rescuing as much property as possible.

In the indoor environment, water is the only long-term most catastrophic material. Structures and other personal properties can deteriorate rapidly as a result of too much flooding or moisture.

We have successfully restored many water, fire, and smoke-damaged structures in Horry & Georgetown Counties.

We have a wide variety of residential and commercial services for our clients. We have a team of certified and fully trained professionals ready to respond to all emergencies at any given time.

Our company can tackle any disaster since we have all the necessary fire, smoke, and water mitigation equipment.

Some of the services that we provide are as follows,

• Fire damage restoration

• Restoration of water damage

• Restoration of storm destruction

• Mold damage restoration and others.

As a leading restoration firm, we can handle it all, from damage restoration to water removal to the cleanup of fire damage.

If not handled carefully and immediately, natural disasters can cause extensive destruction to your property. That's why you need a fully equipped company and experienced to restore your property to its initial condition. SERVPRO of Horry & Georgetown County is the company you need for quick mitigation of any form of natural disaster.

Our emergency support team is on standby 24/7, so you shouldn't hesitate to give us a call night or day.

Call us today at (843) 236-6278, and we respond immediately.