Recent Posts

The SERVPRO Way

10/6/2021 (Permalink)

Serving others is at the heart of SERVPRO's vision to be the premier cleaning and restoration company in the world. Whether it's a home or business, SERVPRO knows that the most important job is helping each customer put their life back together.

Our number one goal is returning damaged property and items to preloss condition, doing all we can to help you regain control following a disaster. SERVPRO is dedicated to restoring both the property and the lives of the customers we help...

  • Like it was never dirty
  • Like it never overflowed
  • Like it never caught fire
  • Like it never spilled
  • Like it never smoldered

Whatever the case, with SERVPRO of Georgetown & Horry Counties, our goal is to make it "Like it never even happened." 

With every flood comes a flood of emotions. Lot's of time we meet our customers on their worst day. We know that you had the choice to chose anyone you wanted to help you with your situation. we take EXTREME pride in knowing that you chose us! If your home or business experiences a loss, big or small.. call us - you'll be happy you did! 

Floods Strike Everywhere

10/5/2021 (Permalink)

The Experience

            With over 45 years of experience, SERVPRO professionals have restored flood-damaged homes and businesses from coast to coast. SERVPRO’s Disaster Recovery Team is trained and equipped to handle the largest storms and the highest flood waters. If a flood does strike your home or business give SERVPRO of Georgetown & Horry Counties a call. Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task. The SERVPRO system is prepared to handle any size disaster and help make it “Like it never even happened.”

Floods abound 

            Floods rank as one of the most common and widespread natural disasters in the US. Whether you live near a coastline, along city streets, in the mountains, near a river or even in the desert, there is a potential for suffering flood damage. In fact, nearly 25% of last year’s claims paid by the National Flood Insurance Program (NFIP) were for polices in moderate to low risk communities. According to the NFIP, houses in the US have a 26% chance of being damaged by a flood during the course of a 30-year mortgage, while businesses face similar risks by flooding. On average, floods cost $6 billion in annual losses in the US.

The Dangers of Mold

            If flood damage is not promptly mitigated, lingering moisture from floodwater may elevate the risk of mold growth. SERVPRO professionals can properly remediate mold damage in your home or business.

SERVPRO as a company has sent disaster recovery teams to respond to flood and storm situations all over the country in recent years. From as recent as the Houston floods in 2016, taking it back  all the way back to Hurricane Katrina back in 2005.

Commercial Services You Can Count On

10/1/2021 (Permalink)

Wondering how SERVPRO could help you and your business? Take a look at some of our commercial standard service offerings below. 

24 HOUR EMERGENCY RESPONSE SERVICES
- Catastrophic Storm Response

WATER DAMAGE SERVICES
- Water Removal and Dehumidification
- Mold Mitigation and Remediation
- Building Stabilization and Climate Control


FIRE DAMAGE SERVICES
- Smoke and Soot Cleanup
- Pretesting (For Best Cleaning Methods)

BIOREMEDIATION & CRIME SCENE SERVICES
- Vandalism Cleanup


FACILITIES CLEANING & RESTORATION
- Air Ducts and HVAC Cleaning
- Carpet, Upholstery, Drapes and Blinds
- Ceiling, Walls and Hard Floors
- Odor Identification and Deodorization
- Post Construction Cleanup and Demolition
- Reconstruction and Construction Drying
- Specialized Media Blasting


CONTENTS CLEANING & RESTORATION
- Move Outs and Contents Restoration
- Electronics/Equipment Cleaning & Restoration
- Art and Document Restoration
- Data Recovery
- Contents Claim Inventory Service
- Cargo Recovery (Trucking Industry)


TOTAL PROJECT MANAGEMENT
- IICRC Certified
- Mobile Command Centers
- Electronic File Documentation
- Online Data Reporting
- Mitigation Performance Validation


INVOICING
- Detailed Estimates and Digital Pictures
- Expense Reporting

The Storms You Don't See Coming

9/7/2021 (Permalink)

In the restoration industry many storm events can be a big ordeal for local franchises. A lot of times when the storm topic is brought up many think of hurricanes, heavy sweeping rainstorms and arctic blast. Most of the time these events can be forecast ahead of time allowing for many Franchises to prepare trucks, stage equipment and map deployment routes.

But what about the unpredictable events? Living in the South this can be an all too common occurrence. April showers can lead to unprecedented rain totals causing basement and sub surface living quarters to flood. Those hot August days can bring monsoon type 5 o’clock storms with damaging blowing rain along with tree limbs crashing down and toppling trees instantly wreaking havoc on homes and businesses faster than a lightning strike. Before you know it, here comes Autumn. Warm temperatures begin to exit and mix with the incoming cold air leading to what many in our region are familiar with,  the microburst, that can have tornado like force and strike as fast as it disappears damaging roofs and other structural pieces.

These phenomena are scenarios that your local SERVPRO of Georgetown & Horry Counties train and always prepare for. We are constantly keeping multiple trucks stocked and ready to respond for emergency services twenty-four hours a day seven day a week.  We make sure that any equipment that is not kept on a vehicle, is easily accessible to load on the appropriate truck. SERVPRO is always checking and rechecking that all equipment is in working and fully functional condition.

Last but not least, we here at SERVPRO of Georgetown & Horry Counties are constantly keeping open lines of communication with neighboring franchises in case of mass influx of damage to our community to help those in need of assistance.

To our fellow neighbors in our beautiful community, please know that here at SERVPRO we are #oneteam and we are #heretohelp

ARE YOU PREPARED?

9/1/2021 (Permalink)

Hurricane season is upon us and believe us it only takes one storm to change your life and our community. Tropical cyclones are among nature’s most powerful and destructive phenomena. If you live in an area prone to tropical cyclones, you need to be prepared. Even areas well away from the coastline can be threatened by dangerous flooding, destructive winds and tornadoes from these storms.

Determine Your Risk

Hurricanes bring many hazards to U.S. coastlines and inland areas, including storm surge along the coast, inland flooding due to heavy rainfall, tornadoes, strong wind, rip currents and large waves.

SO WHAT CAN YOU DO TODAY TO BE PREPARED? 

Develop an Evacuation Plan

Find out today if you live in a hurricane evacuation zone. Plan where you’ll go and how you would get there. Leave immediately if ordered to evacuate and be sure to plan for your pets.

Assemble Disaster Supplies

Get your supplies before hurricane season begins. Have enough food and water for each person for at least one week. Be sure to fill your prescriptions and have medicine on hand. Radios, batteries and phone chargers are also must haves. Gas up your vehicle and extra cash on hand.

Get Insurance Checkup

Check in with your insurance agent well before hurricane season, remember that flood insurance must be obtained separately. Prepare your home/vehicles according to your policy, and know where your insurance documents are located – take them with you if you evacuate. Visit floodsmart.gov for more information. 

Strengthen Your Home

There is a lot you can do around your home to help protect it from the strong winds that come with hurricanes. Well ahead of the approaching storm, trim trees on your property, shop for approved window coverings, collect loose outdoor items, secure all doors on you property, and find a safe location for your vehicle.

Help Your Neighbor

Many people reply on the assistance of neighbors before and after hurricanes. Help your neighbors collect the supplies they’ll need before the storm. Assist them with evacuation if ordered to do so or check on them after it’s safe for you to head outside.

Complete your Written Plan

Writing down your plan will help you avoid mistakes when faces with an emergency and ensure everyone in your home is prepared for the next storm

FEMA Tips

7/13/2021 (Permalink)

Here at SERVPRO of Georgetown and Horry Counties we are always here to help and we want you to ALWAYS be prepared. Here are some tips from FEMA (Federal Emergency Management Agency) for preparing your home or business for a flood.

Before the Flood:

  • Have a qualified professional elevate the furnace, water heater and electric panel if susceptible to flooding.
  • Install “check valves” in sewer traps to prevent flood water from backing up into the drains of your home or business.
  • Seal walls in basements with waterproofing compounds to help avoid seepage.

During the Flood:

  • Turn off utilities at the main switches or valves if instructed to do so.
  • Disconnect electrical appliances .
  • Do not touch electrical equipment if you are wet or standing in water.
  • Do not walk through moving water. Even six inches of moving water can make you fall.

After the Flood:

  • Listen for news reports to learn if the community’s water supply is safe to drink.
  • Avoid floodwaters. Water may be contaminated by oil, gasoline or raw sewage. Water may also be electrically charged.
  • Stay out of any building if it is surrounded by floodwaters.
  • Return home only when authorities indicate it is safe to do so.

The SERVPRO Customer Experience (Water Damage)

7/8/2021 (Permalink)

Many of our customer's have gone through life never having to deal with water intrusion to their home or business. Knowing this, we here at SERVPRO of Georgetown & Horry Counties take pride in making sure our customers are informed from day one. Here is a general outline of how we address water damages...

Identify Source

We will check for the source of moisture in your building. The source must be stopped before any restoration or drying of the building can be successful. 

  • Stop the Source
  • Check for contaminated water

Identify Type of Water

We will identify the category and classification of water damage to ensure we restore your property based on industry guidelines. The level of contamination of water will affect the specific restoration process we use. 

  • Clean
  • Grey
  • Black

Survey Extent of Damage & Inspect the Premises

We inspect and test the damaged area to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. 

  • Survey Damage
  • Complete Safety Inspection

Furniture Moved and Blocked in Place

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet

  • Block Furniture

Emergency Water Extraction

We remove as much excess water as possible from affected areas

  • Remove Excess Water

Carpet Pad

We check whether the carpet pad should be removed to save or protect the subfloor

  • Inspect Carpet Pad
  • Remove Carpet Pad if Needed

Treatments

Our process may utilize deodorizers as odor treatments or EPA registered disinfectants as antimicrobial treatments 

  • Apply Deodorizer or Disinfectant 

Floor and Wall Inspection

We check the extent of wet flooring, subfloors and walls

  • Inspect Floor
  • Inspect Walls

Carpet

We examine carpet for damages and remove damaged carpet with guidance from you and the your adjuster 

  • Inspect Carpet
  • Removal Carpet if Needed

Measure Temperature/Humidity for Drying Analysis

We monitor the temperature and humidity levels to make sure conditions are conducive for drying

  • Measure Temperature
  • Measure Humidity

Equipment

Drying equipment removes moisture and brings the relative humidity level back to normal. We monitor moisture in wet materials until the materials return to acceptable drying goals 

  • Utilize Drying Equipment 
  • Utilize Monitoring Equipment

Commercial Emergency Cleanup & Restoration Experts

6/21/2021 (Permalink)

Flooding and water damage events at Horry and/or Georgetown commercial properties are often complex with numerous issues that require a knowledgeable and efficient team of specialized professionals. Whether we are dealing with a relatively small water cleanup scenario or a large-scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So, when an emergency situation suddenly arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Horry & Georgetown Counties

We specialize in the emergency cleanup and restoration of commercial and residential property after water, fire, or mold related damages occur. Our staff is highly trained in property damage restoration as well as content manipulation when necessary. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the know how and the resources to restore your property to preloss condition.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/24/2021 (Permalink)

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities.

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.

Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible.

Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Horry & Georgetown today at  [843-236-6278] for your Certified: SERVPRO Cleaned consultation.

What to know before you begin exterior painting in Myrtle Beach

5/10/2021 (Permalink)

4 Things to think about when painting the exterior of your commercial building in Myrtle Beach:

1. Check the forecast -

Paint needs time to dry for maximum effectiveness. Make sure you paint your exterior when it is not the rainy season. (Good luck finding a dry stretch to paint the exterior in Myrtle Beach)

2. Now is not the time to get cheap -

Some things you can get the cheaper brand with but exterior paint is not one of them. Trying to go cheap and save yourself money now will cost you more in having to redo the painting sooner than you needed to.

3. Scratch the surface -

Paint likes smooth surfaces so make sure you sand down or scrape any rough patches or chips in your building’s exterior.

4. Primetime -

The rule of thumb has always been to apply a good coat of primer, sand, then apply your color coats. You could also use the paint and primer in one, either way make sure you prime your building.

Exterior Painting takes lots of time and needs to be done right, call SERVPRO and save yourself the hassle. 843-236-6278