Recent Posts

Summer Time Means Storm Damage In Myrtle Beach

9/8/2020 (Permalink)

Summer storms wreak havoc all over the world and Myrtle Beach is no different.

Summer storms can lead to fires, floods, power outages, lightning strikes, wind damage and more. To make sure you and your family stay safe during the summer storms in Myrtle Beach follow these 5 important tips and procedures!

1. Have a Summer Storm Damage Survival Kit.

2. Stay inside and away from windows if possible.

3. Use flashlights and head lamps instead of candles.

4. Unplug as many appliances as possible.

5. Try not to open refrigerators or freezers while the power is out.

When the summer storm settles and power is restored do a survey of everything that might be broken or missing. Also make sure all family members and pets are accounted for.

If your house has sustained significant water or fire damage call the local authorities first, then call SERVPRO. We will help anyway we can.

Water Damage In My Georgetown House

9/8/2020 (Permalink)

What should I do if my home has water damage? 

Water damage—from a broken pipe, a leaky roof or a sink overflow—can cause significant damage to your home, especially if the damage is not properly repaired. 

There are some simple steps you can take until help arrives:

• If the source of water is still leaking, identify the source and stop it if you can.

• If the water is coming from a burst or leaking pipe, turn off the water at its source.

• If the water is coming through the roof or broken windows, try to cover them to prevent further damage.

• Move wet items to drier areas.

• Place aluminum foil coasters or wood blocks between furniture legs and wet carpeting.

• Save damaged items and any parts you may need to replace— your claims representative may want to inspect them.

• Do not use electrical equipment or appliances while standing on wet carpet or floors.

• To document the damage, make a list of the temporary repairs you make and take photographs.

• Make sure to save your receipts

SERVPRO specializes in water damage restoration and clean up, call us today if you need help. 843-236-6278

Flood Facts

8/31/2020 (Permalink)

There is always a potential for flood damage, no matter where you live. According to the American Red Cross, floods cause more damage in the United States every year than any other weather-related disaster. The American Red Cross offers these flood safety tips:

-Stay away from floodwaters. If you come upon a flowing stream where water is above your ankles, stop, turn around and go another way. Six inches of swiftly moving water can sweep you off of your feet.

-If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.

-Keep children out of the water. They are curious and often lack judgment about running water or contaminated water. 

If a flood occurs and affects you, call SERVPRO of Horry & Georgetown County. Even minor floods have the potential to cause significant damage. We are faster to ANY size disaster. Let us help you get your life back in order.

Thunderstorm Damage To My Myrtle Beach Home

8/24/2020 (Permalink)

Thunderstorm Damage To My Myrtle Beach Home Thunderstorm Damage To My Myrtle Beach Home

We all know that thunderstorms can actually cause major damage to your homes.

But who do you call when the clouds roll out?

SERVPRO has been fixing storm damaged homes in the Grand Strand area for decades. Our highly trained technicians are qualified to handle almost anything wicked storms can throw at them.

They have the experience, training and equipment to handle a small flood to massive thunderstorm damage resulting in holes in your roof, water damaged floors and even fire damage caused by lightning.

Why trust the process of putting your home and sometimes your family back together to any old person with a truck and a few tools. SERVPRO is licensed and insured to give you the ultimate peace of mind that you are in good hands.

Call us today 843-236-6278

The Mold after a Storm

8/20/2020 (Permalink)

A little while ago, SERVPRO of Horry and Georgetown County traveled to another city to repair some storm damage. While storm damage was the main priority, we also had some other issues to address in the area. Unfortunately, when there is storm and water damage, sometimes it causes mold to grow. This is what happened in this instance. Luckily, SERVPRO quickly tackled the part of the ceiling affected by mold. Before too long, our customer was able to get back to business.

A lot of the time, it can be confusing what exactly causes mold. One might question- Why would it arrive on your ceiling in the aftermath of a storm? Well, the most common causes of mold happen when water meets cold surfaces. Mold has tiny spores. These spores begin to reproduce and grow when landing on moist surfaces. Any moisture at all will help the growing process of mold.  

However, it is nice to know, if you ever run into a "mold problem" call SERVPRO. We are happy to help! 

What is Crawl Space Encapsulation, and Do I Need It?

8/11/2020 (Permalink)

Did your home experience water damage? Did your home experience water damage? Call SERVPRO. This is just some of the equipment at our disposal to restore your home.

SERVPRO Techs can Extract, Dry and Repair Your Myrtle Beach Crawl Space

If your Myrtle Beach home did not get an encapsulated crawl space at the time of construction, there is a good chance that during the area's service life, water damage may be an issue. When ventilation is an issue or seepage occurs, the closed-in design of a crawl space creates the perfect environment for mold and dampness to affect the area of the home above with damage such as mold appearing from under floor tiles. When water loss signs appear, it is an excellent time to get your home professionally dried and get encapsulation.  

Can I Do My Water Removal in My Crawl Space? 

When the need for water removal occurs in your Myrtle Beach property, it is best to bring in a professional restoration services company whether or not your crawl space is encapsulated. SERVPRO technicians have extensive training handling basement and crawl space water damage situations and avoid dealing with issues such as:

Water collecting on a raw, unfinished crawl space ground creating a muddy mess 

  • Removal of both water and ambient humidity 
  • Remediation of any mold growth found

How Does Encapsulation Avoid Water Issues?   

While the installation of crawl space encapsulation cannot protect your home 100% from a water damage situation, it can help diminish the potential. The encapsulation is a vapor barrier installed over the unfinished (usually dirt) crawl space. It assists in negating mold, dampness, and foul odors, which can create problems in the home above. There are different types of encapsulation methods to develop the needed vapor barrier, including:  

  • Do-it-Yourself plastic sheeting placed over the floor usually has a limited service life  
  • Professional encapsulation uses multi-layered, strength-reinforced polyester sheeting
  • Installation of concrete flooring over the dirt

Getting the Water Out of a Crawl Space

When standing water or high-moisture conditions get established in a crawl space, they generally do not go away on their own and instead compound until mitigation of the problem happens. SERVPRO technicians remove the water using their professional equipment, including submersible pumps, if needed for water more significant than two inches in depth or the use of truck-mounted units. 

Careful measurements of the air within the crawl space get taken to determine the current interior humidity levels and goals get set. Although each job site is unique, the air moisture levels generally get set below 50%, as this is unsustainable for the germination of airborne spores and the growth of mold colonies.

Drying the crawlspace can present specific challenges due to the number of air movers and the dehumidification equipment's sheer size. SERVPRO technicians create custom tubing or venting as needed using plastic sheeting to direct the airflow as required for the best outcome. 

Bringing down the interior moisture in the crawl space goes a long way towards eliminating the musty odors that can accompany this issue. Further proactive treatments include cleaning surfaces with professional-strength antimicrobial cleaning agents and sealants to inhibit any return of previously remediated mold problems.   

Whenever any residual odors remain behind after drying and cleaning, SERVPRO techs have numerous types of odor control methods to handle the smell. Scents can get divided into two basic types: caused by airborne particulate and caused by embedded particulate. Whether it is bacteria or mold spores, different kinds of methods get applied. For example, within a crawl space, drying the area may be affected. However, should odors penetrate the subfloor above, thermal fogging can get used to go into the wood and eliminate the odor at the molecular level. When the odorous particles are airborne, air scrubbers do an excellent job of capturing them. Hydroxyl generators are a safe way to eradicate airborne odors using UV rays to render them inert and zero chance of causing unpleasant scents in the future. 

Once the water damage mitigation efforts complete, SERVPRO techs go over the actions taken with the homeowner and provide a detailed report that includes any losses due to the water in the crawl space, including photos to assist with any insurance claims getting filed. If the homeowner wants, the techs can also offer advice on the best way to keep water from entering the home and connect them with a trusted partner to perform any needed repairs or encapsulation of the crawl space. 

Consider our services to install a sump pump and a permanent dehumidifier after the encapsulation completes. Indoor air conditions can be enhanced in the above living space when the crawl space moisture levels align with the norms for the geographic and climatic conditions.

When your crawl space needs water removal, contact SERVPRO of Horry and Georgetown County at (843) 236-6278. The technicians have the experience and professional equipment to remove the water loss and return the area to its preloss condition. 

Buckled Floor? Call us ASAP!

7/12/2020 (Permalink)

What Causes Hardwood Floors to Buckle?

Floor buckling is the most extreme reaction to moisture in a hardwood floor. Buckling occurs when the wood flooring pulls up from the subfloor, lifting several inches in one or more places. Fortunately, this is not a common occurrence.

If caught early, spot repair and replacement may be possible. Once the standing water is removed, several boards can be taken up from the floor so that the air can circulate across and below the floor. When the floor has dried to a more stable moisture level, repairs can usually be made.

What can SERVPRO of Horry and Georgetown do?

  • Set up floor protection, drying mats and drying equipment
  • Wear PPE
  • Clean all affected areas
  • Content Manipulation, full Pack out and Storage
  • Removal of buckled floorboards

Additionally, our upcoming Reconstruction Division will be able to replace the flooring for you, professionally. Call SERVPRO of Horry and Georgetown today at 843-236-6278!

Knowledge is Power - Thunderstorms

7/8/2020 (Permalink)

Knowledge is invaluable when disaster strikes.  Having a plan in place can keep us safe.

Here our some tips from the American Red Cross concerning Thunderstorms: 


Severe thunderstorms produce hail with a diameter of at least 1 inch or wind gusts of at least 58 mph. Lightning produced by thunderstorms kill more people each year than tornadoes or hurricanes. Widespread power outages caused by high winds which damage homes, blow down trees and utility poles. Flash flooding can be caused by heavy rains during thunderstorms.

What’s the Difference? Storm Watch vs. Storm Warning

A severe storm watch is when there is a possibility for severe thunderstorms in and near the watch area. It is advised to remain informed and ready to act in the event of a severe thunderstorm warning is issued.

A severe thunderstorm warning is when there has been reports of severe weather by spotters or radar. Warnings indicate an imminent danger to life and property. 

People are seriously injured or killed by severe thunderstorms every year despite advance warning. While some may not be informed on such warnings, there are those who hear the warning but do not heed to it; therefore, it is vital to stay engaged and have a plan in place in the event of a severe thunderstorm and if evacuation is necessary. The information in this section, combined with timely watches and warnings about severe weather, may help save lives.

For more information about storms visit the National Weather Service.

If you need us in the event there is property damage, feel free to reach out at 843-236-6278. We are available 24 hours a days, 7 days a week, 365 days out of the year, "Like it never even happened."

Here to Help YOU

6/22/2020 (Permalink)

Exterior Painting SERVPRO Certified Cleaning

This pandemic has caused fear and worry among our community members and you may be thinking to yourself “How can I keep my exposure minimal?” or “How do I combat this virus before it enters my home?” SERVPRO can help you in being proactive! We have several levels of proactive cleaning services that we offer to our customers year round that can help minimize exposure by thoroughly disinfecting businesses and homes. As a company, we follow CDC guidelines when performing these services. All our employees are all highly trained and maintain correct certifications to get the job done to the highest standard. 

Several businesses have already contacted us to perform proactive cleanings of their office spaces, restaurants, theaters, and much more. The best part is that you do not need to vacate your home or business for an extended period of time.  Unlike you would if you were to have a bug fogging service performed. Our cleaning products are Hospital grade, EPA registered and not harmful to you, your pets, or your customers once the cleaning has been performed. Meaning whether you are having a home or your restaurant cleaned, we can have you back in the structure and living your life quickly without having to worry about a place to stay, work, or harm to guests or pets. 

As an industry leader, SERVPRO of Horry &Georgetown County has been performing services like these for years to proactively clean against everything from SARS, Swine flu, to the common cold! If you or someone you know is interested in having these services performed or obtaining an estimate for these services, please don’t hesitate to give us a call today! 

Stay Safe. Stay Healthy.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/18/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Horry & Georgetown today at  [843-236-6278] for your Certified: SERVPRO Cleaned consultation.